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"Founder of business strategy consulting firm argues that customers are more persuaded by improvised conversations than scripted sales pitches. Presents techniques and practices for six habits people can learn to enable spontaneous conversations that persuade customers to say 'yes'"--
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THE 30 SECOND MESSAGE CAN CHANGE YOUR LIFE. SOUND IMPOSSIBLE? BELIEVE IT. IT'S TRUE! You can get your point across in 30 seconds. Media research proves it. Television commercials capitalize on it. People are only able to give their full, undivided attention in 30 second "bites." Milo Frank, former CBS television talent and casting head, who teaches communication skills to the top executives of such Fortune 500 companies as AT&T, IBM and Bank of America,...
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"Develop the confidence and poise needed to take your communication skills to the next level Preparing for a presentation, interview, or salary negotiation can instill a sense of dread and fear in many people. Part of the fear comes from the risk of beingcaught off-guard and having to improvise on the spot. This is where the tools associated with improv come into play. While improv is traditionally associated with acting, it can also be a useful tool...
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"An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion-for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals,...
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Powerful oratory. Persuasive arguments. Succinct business pitches. Speeches and emails. From cave walls to the printing press, and from Cicero to TED talks, The Handy Communication Answer Book traces the history, explains the concepts, and examines the skills needed to master effective and efficient communication for every occasion. Providing insights and advice, this useful primer looks at how to improve verbal, nonverbal, and written communications....
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"One of the first books in McGraw Hill's NEW Business Essentials Series providing savvy strategies and specific action steps to improve business communication skills for today's new world of work"--
No matter how great your knowledge, expertise or experience, poor communication skills undermine your ability to get your message across, achieve your objectives, and build crucial relationships. To advance your career—and succeed in other aspects of...
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Supercommunicator supplies time-tested communication tips, big digital-era ideas, and real-life examples to help anyone deliver clear, persuasive messages that win hearts, minds, and budgets. By learning to grab attention and explain difficult ideas to nontechnical listeners, you'll master an important twenty-first century skill - one that drives funding, policy decisions, public awareness, customer adoption, and your own career prospects.
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"Leadership Mastery: Ten Steps to Unlock Your Full Potential" is a must-read for aspiring leaders, seasoned professionals, and anyone seeking to enhance their leadership abilities. It serves as a guidebook and mentor, providing invaluable insights and practical strategies that will inspire, empower, and guide readers on their leadership journey.
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Communicating virtually is cool, useful, and becoming more universal every day. But the actual communication is often quite bad. Indeed, everyone agrees that the quality of human connection we feel in virtual meetings, email, and other forms of virtual communication is awful. Worse than boring, virtual communication very often leads to misunderstandings, because it deprives us of the emotional knowledge that helps us understand context. How can we...
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Put your English skills to work for you! This book is ideal for intermediate and advanced (CEFR B1-C1) nonnative speakers of English seeking to increase their communication confidence and effectiveness in the workplace. Improve your precision and professionalism so your ideas shine! The book consists of 50 short quizzes which include the most common English errors made by nonnative speakers in professional environments. This fun format allows you...
19) The 5 languages of appreciation in the workplace: empowering organizations by encouraging people
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"You appreciate your coworkers, but do they feel appreciated? In today's workplace it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you: Elevate employee engagement by making your staff feel truly valued ; Decrease turnover and increase loyalty with your employees and supervisors ; Reduce cynicism and create a more positive...
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In the current year and beyond, virtual event technology is essential to the survival of businesses worldwide. As we learn to balance the logistical impact of information sessions, live meetings, and training events, our success depends on mastering live, online conversations from any location on the planet. This book is your guide to effectively using online event platforms and tools. Written by three seasoned virtual event experts, The Virtual Events...
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