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Author
Description
This ethnographic drama script is adapted from observations conducted in a large city centre library in the UK. The action focuses on the staff room in the library, where the fictionalised characters of four customer experience assistants, threatened with redundancy, take their lunch and tea breaks. The ethnographic drama is a creative curation of field notes, transcripts, audio recordings, video recordings, conversations and observations. It tells...
Author
Description
This book is both research report and performance piece. Here is a team of researchers as they study communication on the volleyball court. And here are the voices and actions of the volleyball coach and his players as they practise and play. Research in process and research findings are represented in a play script which brings vividly to life both ethnographic research methods and communication in the world of sport. This highly original book adds...
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