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Most parents are perfectly fine communicators-unless they're talking to their children. Then, too often, their pitch rises and they come across as pleading, indignant, wounded, outraged. In tone and body language they signal, I can't handle it when you act like a child. Dr. Wendy Mogel saw this pattern time and again in her clinical practice. In response, she developed a remarkably effective series of "voice lessons," which she shared with parents...
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"This book explores how to develop better communication skills, particularly at a time when conversations can be highly polarized. Our conversations about diversity or inclusion, about equity and fairness, or about power relationships take place in a historical context of injustice, injury, and pain, which is difficult to navigate. These conversations are made more challenging by the fact that injustice is still very real. In spite of the potential...
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"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to...
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"One of the first books in McGraw Hill's NEW Business Essentials Series providing savvy strategies and specific action steps to improve business communication skills for today's new world of work"--
No matter how great your knowledge, expertise or experience, poor communication skills undermine your ability to get your message across, achieve your objectives, and build crucial relationships. To advance your career—and succeed in other aspects of...
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"Who Gets Believed? is a groundbreaking book about persuasion and performance that asks unsettling questions about lies, truths, and the difference between being believed and being dismissed in situations spanning asylum interviews, emergency rooms, consulting jobs, and family life"--
Why are honest asylum seekers dismissed as liars?
Former refugee and award-winning author Dina Nayeri begins with this question, turning to shocking and illuminating...
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"Are you burnt out from taking on more than you can handle or accepting less than you deserve? Tired of giving in instead of sticking up for yourself? Sick of saying yes all the time? You're gonna love F*CK NO! No is an acceptable answer, and it's time to start using it. Whether you're a People-Pleaser, Overachiever, Pushover, or have serious FOMO, bestselling "anti-guru" Sarah Knight helps you say what you really mean without being really mean--...
59) Avenue Montaigne
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Jessica is a beautiful young woman from the provinces who has come to Paris and lands a job waiting tables at a chic bistro on fabled Avenue Montaigne. Jessica's customers include a popular TV actress who is courting a major Hollywood director for her first serious film role; a wealthy art collector who is about to liquidate a lifetime's worth of treasures at auction; and an illustrious classical pianist who is at odds with his manager/wife as to...
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Etiquette tips from an experienced consultant and etiquette partner for high-profile clients. The Five-Step Meier Method goes beyond tradition and custom, however, to include kindness, consideration, and respect. Advice for personal and professional life includes first impressions, being a good guest, networking, table manners, and more.
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